INTRODUCTION

This website is operated by CAN International AS. all content that you see here is owned by or licensed to us. It is not for commercial use, and unless we specifically agree, you cannot copy, distribute, publish or alter the website content. Within the website, you may find links or references to third party materials and website outside www.kosnor.com. We do not endorse, authorize, or control those website and therefore accept no liability in respect of the content or your use of those website. 

The following sales terms & conditions apply to all purchases on kosnor.com for delivery worldwide. All purchase agreements on kosnor.com are entered into in English. You must be over 18 years old and have a valid credit card or bank account to shop on kosnor.com.

1. COPYRIGHT & TRADEMARK

All designs,, text, graphics and other contents or arrangements of this website in whatever format belong to CAN International AS or its licensors. All rights are reserved. The Trademarks and logos of KOSNOR displayed on the website are the registered in USA, UK, and EU. By using the website you agree to respect the intellectual property rights of KOSNOR and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the website with consent of us. 

2. THE PRICE OF THE GOODS

The price of each item is shown in the product overview on the product page and in the shopping cart. The price of each item includes shipping cost but not VAT or customs duty.  Currently we only offer the USD and EUR currency to present the goods’ price. 

3. PAYMENT

The shopping cart shows the total payment to pay either in USD or Euro. You can pay with Paypal, Alipay and credit cards. When you pay by credit card, you are protected against misuse without risk to yourself. If your credit card is misused, you can demand that the card issuer return the amount to the payment card. Payment is made via a secure, encrypted connection, which ensures that your payment information is not available to unauthorized persons. Payment is secured through Stripe’s payment system, which is the global leading payment systems. All credit card information is entered into a secure environment encrypted with SSL (Secure Socket Layer), and sent in encrypted form to DNB. We guarantee that we do not store sensitive information on our own server. KOSNOR can not see any of this information at any time, and we only have the right to deduct the payment amount from your credit card when the goods are sent from our warehouse.  

4. ORDER CONFIRMATION

Once you have submitted your order, you will receive an order confirmation to your email address. Your order is only an offer to buy from us and it is not considered your final acceptance of the order.  Either you or KOSNOR can cancel the order before the shipment.  The acceptance of order is substantiated when an email informing you that your order has been shipped. At this point, a contract will be made between us confirming that you are buying and we are selling you the item(s) you have ordered.  Once the contract has been created, the order cannot be changed. At any time until the contract is created, we may refuse to deliver an item to you. If we refuse to deliver an item to you and the payment has already taken place, we will give a full refund for the product. We try to ensure that we have the entire product range in stock at all times, and we will inform you if the item should be sold out. If for any reason we are unable to deliver a specific product, we will not be responsible for anything other than ensuring that you are not charged for the product in question.

5. RECEIPT

When sending your order, the receipt you receive by email contains information about order, delivery address, payment method, delivery date, price, price, customer support, and return information. If there is a guarantee on the item, it is stated in the receipt, which thus serve as guarantee certificate. 

6. SHIPPING

We offer free shipping for all orders. Orders will be processed within three business days. Orders placed on weekends or holidays may be delayed but we will endeavour to process all orders within these time frames. We are not responsible for any undeliverable address the customer provided. We are also not responsible for any import duties, taxes, or delay during the shipping.  The delivery time is various per the product ordered. If the product is dispatched from US warehouse or EU warehouse to the customer in those zones, it will take 5-7 days to delivery. If the product is dispatched from China warehouse, it may take 3 weeks to delivery. 

7. RETURN

We are committed to delivery high quality products to our customers. We understand that sometimes things an go wrong.  If the product is arrived faulty in its original package and tag without used or worn, the customer can contact us for request the return. Contact contact@kosnor.com to provide your order number and reason for return. Once the customer support approve your request and will send you the return authorization number and return shipping instruction.  Please return the product in original packaging along with authorization number within 10 days of receiving your return approval. The customer will be responsible for paying the return shipping cost.  Once we receive the returned goods and they prove to be in original condition with packaging and documentation, we will process the refund. There are exception products such as furnitures or rugs that we do not offer return for international customers. 

8. LIMITATION OF LIABILITY

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions, if the delay or failure was due to any cause beyond our reasonable control. Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any economic loss, which terms shall include loss of profits, business, revenue,  goodwill or anticipated savings or any special, indirect, or consequential loss in connection with the supply of the goods. 

9. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of the European Union. Any disputes concerning this website are to be resolved by the courts having jurisdiction in the EU. We retain the right to bring proceedings against you for breach of these terms and conditions, in your country of residence or any other appropriate country or jurisdiction.